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OK Where was I?? Oh Yes, that Horrible Growth on Your PC April 24, 2010

Posted by regan222 in Computer and Technology.
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Well, having dealt harshly with the evil foe I return to my original task with frightening singleness of purpose.  We were talking about making sure that your PC was clean before I was so rudely interrupted.  We just zapped the evil box using Task Manager (if you don’t remember, make sure and read the last two posts before you continue).

It is likely that you caught the bug and zapped its setup application before it had a chance to infect you.  You will know if we failed by the little box that pops back up and asks for your credit card numbers.  Either way, this method will fix what ails us.

Step 1: Get the Tools You Need.  Everyone should have a shortcut in their web browser to http://www.malwarebytes.org  (this is the best in the business at cleaning and removing this sort of bug).  Click on the link and, once the page loads, click on the large download button.  You will be taken to C-Net  and you will need to click on another download button.  It looks like the following:

malwarebytes download button

Click the green image or the “download now” link and you will receive the setup file.  Remember where you save it.  Once you have the file saved to your drive, close all programs including Internet Explorer.  Find the install file and double click the application.  The setup process is short and simple.  Click “yes”, “next”, or “continue” until the program tells you it has successfully installed.  The last window will ask if you want to update the program and run.  Uncheck BOTH BOXES.  DON’T DO IT YET.

Step 2: Time to Clean.  You need to reboot your PC at this point and you need to bring it up in safe mode.  To do this, wait until the screen goes dark and start tapping the F8 key on your keyboard about once every 3 seconds until you see a screen similar to an MS-DOS screen that gives you several boot options.  The first should be “safe mode”.  The second should be “Safe Mode with Networking”.  Select the second one and let the PC boot.  It may give you another screen that asks what operating system you wish to boot.  Make sure it say whatever flavor of Windows you are running and hit the “Enter” key on your keyboard.  (This will happen if you are using Windows XP).

Once you have booted up in safe mode (I know the screen looks funny, ignore it)  you will need to run the malwarebytes application you recently installed.  Find the large red “M” icon on your desktop and double-click.  It should load the application.  You will see a window with tabs across the top that look like this…

Select the UPDATE tab and click the update button.  Let the process run until you receive the message that the update was successful.  If something does not work, skip the step and move on.  It will still work.

Select the SCANNER tab and be sure the dot is next to “Full Scan”.  This takes longer but you don’t want to take any chances.  Click the “Scan” button and let it run.  It should take about 30 minutes or so.  When complete you will see a button that says continue and likely a text file will open.  Close the text file and click the “Next” button.  You should then see a button that says “Remove All Selected”.  Click the button and the program does the rest.  It will likely ask you to reboot.  This time, let it come up in normal mode. 

Step 3: Finish The Job.  Once you have completed the scan process you need to make sure all the trash is cleaned up.  Close Malware Bytes and click your “START” button.  Select “Accessories”, “System Tools” and “Disk Cleanup”  When the program opens it should look like this…

If you should see a box that asks what drive you wish to clean, select your boot drive and the above box will show up.  It make take 10 minutes to scan.  Once it does you will be presented with many options, each with its own check box.  Select all check boxes and click to continue.  The clean process may take up to 15 minutes or so.  Don’t panic.  Once the process is over, the drive will be clean.  This process will clean the recycle bin, the Internet cache, and all temp files.  This process will make sure that even if you stopped the install process you also deleted the installation files of the bug. 

These steps will absolutely sure that your drive is clean and that whatever you ran into will not trouble you any further.  Hopefully this will take care of the problems.  Should there be other issues, you may need to reboot into safe mode and run the scan again.  Make sure you get the program to update before doing this.  If I can be of further help, please let me know.  Nity Nite.

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Comments»

1. wildstorm - April 24, 2010

So THAT’s how that works!


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